Article Author: Cordell Riley, Partner and President, Tortal Training If you are investing money in training, it makes sense to teach your workforce to perform the tasks that align with your most important current priorities. After all, why would you only train employees to do things that don’t support your current objectives? Yet many companies do exactly that… A retailer is losing customers and needs to turn that situation around. It currently is spending more than 90 percent of its training budget teaching its employees to use its cash registers and run other systems. Why doesn’t that company deliver training [...]